Pay Your Bill

Molokai General Hospital provides an itemized statement with your first bill that includes the date of your visit, your Patient Number, the treating physicians, the amount charged and the amount your insurance has paid.  Credit card payment is accepted in person and over the phone. 

If you have questions regarding your bill, please contact our Business Office and a member of our staff will be happy to assist you. 

Ph 808-553-3127
Fax 808-553-3133


Monday - Friday 8:00 am - 4:30 pm
(closed on most major holidays)

Payment Options

Call Patient Billing

(808) 553-3127

Credit card payment is accepted
in person and over the phone.
Pay By Mail
Molokai General Hospital
Attn: Business Office 280
Home Olu Place
Kaunakakai, HI  96748
Pay In Person
Molokai General Hospital Business Office
280 Home Olu Place
Kaunakakai, HI  96748


Molokai General Hospital accepts most insurances. Your doctor will decide which procedures, tests and other consultations you may need. However, many health plans require pre-certification and sometimes predetermination of medical necessity prior to care being rendered. In addition, some services may not be a covered benefit for some plans. Please contact your insurance company to verify eligibility. 

Financial Assistance

Molokai General Hospital is committed to providing medical services to patients and objectively considers each patient’s financial ability to pay for the cost of hospital services.

The Financial Assistance Policy, also known as Charity Care, offers emergency and other medically necessary services at low or no cost to the patient. A discounted rate is applied to eligible patients who do not have or cannot obtain adequate financial resources to pay for their medical care. Our staff will assist individuals, free of charge, in applying for eligible governmental health insurance programs, such as Medicare and Medicaid/Quest. Upon approval of the financial assistance application, individuals will receive a 100% or a 65% discount. Applicants may be screened for Medicaid eligibility and requested to cooperate with applying for Medicaid-Quest.

Eligibility Requirements

Financial assistance is generally determined by a sliding scale of total household income based on Federal Poverty Guidelines for US citizens and US residents, or based upon the country minimum wage annualized for non-US citizens and non-US residents.

About Our Financial Assistance Policy

Please visit our Business Office where a representative will provide you with an application for Financial Assistance upon request. You may also contact a Representative at 808-553-3127, Monday through Friday from 8:00 am to 4:30 pm to request an application.

List of Covered Providers

Availability of Translations

Financial Assistance Application and Plain Language Summary are available in Japanese, Samoan, Vietnamese, Korean, Chinese, Tongan, Chuukese, Tagalog and Ilokano.